Privacy & Cookie Statement Loko Packaging B.V.

Welcome to the privacy & cookie statement of Loko Verpakkingen B.V. (hereinafter referred to as Loko Verpakkingen, we, us and our). We respect your privacy and are committed to properly protecting your personal data.

In this privacy & cookie statement we inform you about the personal data we process in our role of data controller as stipulated in the General Data Protection Regulation (the AVG). Furthermore, this statement contains information about which (types of) cookies we place.

It is important that you read this privacy & cookie statement carefully. Since we may modify this privacy & cookies statement from time to time, we encourage you to check this web page periodically so that you are aware of any changes.

In case we want to use your personal data for processing other than described in this privacy & cookies statement, we will of course actively inform you in advance.

PRIVACY

1. Who we are.

We are Loko Packaging located at Berenkoog 15, 1822 BS Alkmaar. You can further reach us by email at info@loko-verpakkngen.nl or by phone at: +31 72 564 2803

2. What do all those terms from the AVG mean?

The AVG contains numerous definitions, the most important of which we will briefly explain for you:

• Personal data: any information that allows a natural person (the data subject), including you, to be identified or identifiable. You may include names, addresses, telephone numbers, financial data and IP addresses.
• Processing: any action with respect to personal data such as collecting, recording, organizing, structuring, storing, updating or modifying, retrieving, consulting, using, transmitting, distributing or otherwise making available, erasing or destroying personal data.
• Controller: a (legal) person, such as us, who alone or jointly with others, determines the purpose of and means for processing personal data.

Processor: a (legal) person, which processes personal data on behalf of the processing controller, such as us;

3. What personal data do we process?

The personal data we may process from you include:

• Your first and last name, title, gender, nationality the company you work for or your position,
• Contact information such as mailing address, (mobile) phone number or email address;
• Business and financial information, such as your bank account number, Chamber of Commerce number and VAT number;
• Technical data, such as your IP address, data about the device you use to visit our website and the pages you view;
• Personal information you give us when you apply for a job with us, such as education and career information; and
• Any other personal information that we obtain from or about you or that we may obtain ourselves and that we use for the purposes listed below.

4. By what means do we obtain your personal data?

We obtain your personal data in several ways, but mainly from you. This occurs, for example, when you give us an order for services on your own behalf or on behalf of your company, for example, via the button on our website to request a quote, when you visit our website, send us an e-mail, apply for a job with us or give your business card to one of our people.

We also collect personal data by consulting registers (for example, the Chamber of Commerce's trade register), websites and other public sources.

5. What do we process your personal data for?

Our operations sometimes require your personal data in order to provide the best possible service. We process your personal data for the following purposes:

• Services

We process only those personal data necessary for the preparation, execution and completion (including billing) of services performed on your or your company's behalf, including the printing, sorting, cutting and/or sealing of products.

• Marketing and acquisition purposes

To maintain and expand our circle of (potential) customers, partners and suppliers, we may contact you with information that we think may be of interest to you or your company, including news, offers or invitations to events.

• Use and improvement of our website

In order to track the use (ease of use) of the various sections of our website and improve them where necessary, we collect and analyze the browsing behavior of visitors to our website.

• Naturally, we think it is important to hear from you what you think of our services. Therefore, we may invite you to complete a customer satisfaction survey after completion of our services or during a long-term cooperation. In principle, we do this a maximum of once a year.
• Applications

If you apply for a job with us, we obviously need to have your personal data in order to process your application. We retain the personal data you share with us via e-mail and in (telephone) conversations for up to four weeks after the application process is completed, unless you give us permission to retain the data longer for the purpose of a possible proposition in the future.

• Access control and security

When you visit one of our facilities, we record your first and last name, possibly the number of your ID card, and the company for which you work. We do this partly for the purpose of the applicable certification of our company under which we must deny unauthorized access to our company. On the other hand, we do this to ensure that, in the event of an emergency, we know who is at our facilities.

6. On what grounds do we process personal data?

Under the AVG, we may only process your personal data if there is a basis for doing so. Our processing takes place on the basis of one of the following bases in the AVG:

• For the preparation or performance of a contract entered into with you or the company for which you work;
• With your permission; and/or
• Because of a legitimate interest, where we have carefully weighed our interest against your interest in protecting your data.

To the extent that the processing is done with your consent, you are entitled to withdraw this consent at any time. However, withdrawing your consent does not affect the processing of your personal data on the basis of this consent prior to its withdrawal.

7. With whom do we share personal data?

In some cases, it may be necessary for us to share your personal data with third parties. This may include, for example:

• If, in order to provide our services, we will need to share certain information with postal companies for the purpose of sending printed documents; and
• Because we engage third-party vendors for processing as described in this privacy & cookie statement, such as our IT vendors, designers and printers.

With respect to these third parties to whom we provide your personal data, two situations may arise:

• The third party is itself also a data controller and therefore responsible for processing that data.
• The third party is to be considered a processor of Loko Verpakkingen in which case we will conclude a processor's agreement with this third party that meets the conditions set by the AVG. In the event that this processor processes personal data outside the European Economic Area in a country without an adequate level of protection, our processor agreement with this third party will contain appropriate safeguards that must be put in place to provide a sufficiently high level of protection. Typically, these safeguards will consist of us agreeing with the processor the

so-called standard contract provisions established by the European Commission will agree.

Furthermore, by means of Google Analytics, we collect the surfing behavior of our website visitors in order to track and improve the content and use of our website . However, we do this in a privacy-friendly manner: we have a processing agreement with Google, your IP address is anonymized and we do not share your personal data with Google. 8. How long will your personal data be kept?

We do not retain your personal data longer than necessary for the purpose for which we collected and recorded it.

If there is a legal retention requirement, we adhere to those time periods. For example, tax laws require us to retain invoice, payment and order information for a period of seven years. For possible damage claims, we will sometimes need to keep certain data even longer.

9. How are your personal data secured?

We have taken appropriate technical and organizational measures to prevent the misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of your personal data.  

If you have any questions about the security of your personal information at Loko Packaging, please contact us at info@loko-verpakkingen.nl.

10. What rights do you have as a data subject?

As a data subject, you can access the personal data we process about you in our role as data controller.

In addition, you have the right to have your personal data changed or even deleted if the personal data are not (no longer) correct, or if the processing is not (no longer) justified.

You may also, under certain circumstances, restrict processing, request us to transfer your data or object to processing. We will assess whether we can comply with your request under the law (including the AVG and the AVG Implementation Act).

We may not be able to fulfill your request. For example, because the processing of certain personal data is required to fulfill our legal or contractual obligations. We will of course inform you with reasons if we do not or cannot comply with a particular request.

Finally, you have the right to file a complaint with the Dutch regulator. This is the Personal Data Authority (www.autoriteitpersoonsgegevens.nl).

11. How can you reach us?

If you would like to know more or have questions or complaints about our processing of your personal data or suspect misuse, please contact us by e-mail at: info@loko-verpakkingen.nl, by mail at address: Loko Packaging, Berenkoog 15, 1822 BS Alkmaar, or by telephone +31 72 564 2803.

Cookies

12. What are cookies?

Cookies are small (text) files that are sent along when you use our website and that your computer or mobile device stores. In addition to the cookies sent by Loko Verpakkingen, third parties may also place cookies on your equipment via our website.

13. What cookies are used on this website?

We use different types of cookies. These types of cookies (including those from third parties) are explained below:

Functional cookies

Functional cookies ensure that our website functions properly and increase your ease of use. These include cookies that detect that you are visiting the website from a mobile device and adjust the format accordingly, and cookies that store your data so that you do not have to enter it again and again.

Analytical cookies

In order to further improve our website and adjust it where necessary, we use analytical cookies. This analytical cookie enables us, for example, to gain insight into how, when and with what you use our website. For this we use Google Analytics.

As indicated in the privacy section of this privacy & cookies statement, we use a privacy-friendly version of Google Analytics. For example, your IP address is anonymized and 'data sharing' with Google is turned off. Google's privacy policy can be found under this link.

The website may also contain links to (other) third-party websites.

Loko Packaging is not responsible for the processing of (other) third-party websites, including the placement of cookies via these channels and websites. This privacy & cookie statement therefore does not apply to them. Visiting such channels and websites is at your own risk and we advise you to consult the privacy and cookie policy of these third parties when visiting these channels and websites.

14. Can I disable and delete cookies?

Most browsers are set to accept cookies. However, you can reset your browser to disable or indicate when a cookie is being set.

You can also delete cookies via your browser's settings. The previously given consent is thereby revoked.

If you disable cookie setting altogether or delete cookies, the website may not work optimally.

 This document was last modified on: October 2024